KEY SELLING BULLETS
- INGRAM MICRO OFFERS THE COMPLETE LINE OF NETWORK ASSOCIATES
SOLUTIONS INCLUDING THE MCAFEE SECURITY SNIFFER TECHNOLOGIES AND
MAGIC SOLUTIONS PRODUCT LINES.
- IN ADDITION INGRAM ALSO CARRIES THE COMPLETE LINE OF CONSULTING
AND TRAINING OFFERINGS FROM NAI.
- PLEASE CONTACT OUR PARTNERS LICENSING GROUP AT EXT. 65148 OR OUR
TECHNICAL SUPPORT TEAM AT EXT. 24044 FOR MORE INFORMATION.
- .
- ***ALL GOV/ED (IDIG) SKUS REQUIRE AUTHORIZATION FROM NETWORK
ASSOCIATES TO PURCHASE. PLEASE CONTACT THE NAI RESELLER HOTLINE AT
1-888-511-8301 FOR DETAILS ON GOV/ED PROGRAMS. ***
- .
- *PLEASE NOTE: AUTHORIZATION IS REQUIRED TO PURCHASE SNIFFER
PRODUCTS.
- PLEASE CONTACT US FOR MORE INFORMATION REGARDING AUTHORIZATION
REQUIREMENTS.
- .
- NETWORK ASSOCIATES OFFERS TWO MAIN LICENSING MODES FOR MOST OF
THEIR PRODUCTS.
- .
- 2 YEAR (2:1) SUBSCRIPTION - THIS LICENSING MODE ALLOWS THE END USE
THE RIGHT TO USE THE PARTICULAR SOFTWARE FOR A PERIOD OF TWO YEARS
AFTER WHICH THE USER CAN RENEW THE SUBSCRIPTION BY PURCHASING THE
SAME PRODUCT AGAIN.
- THE CUSTOMER ALSO HAS THE OPTION OF MOVING TO A PERPETUAL LICENSE
AT THIS TIME.
- .
- PERPETUAL LICENSE - THIS LICENSING MODE ALLOWS THE USER TO THE
RIGHT TO USE THE SOFTWARE INDEFINITELY.
- THE CUSTOMER DOES NOT NEED TO RENEW THE LICENSE BUT IN ORDER TO
KEEP THE SOFTWARE AT THE CURRENT VERSION CUSTOMERS ARE REQUIRED TO
PURCHASE PRIMESSUPPORT CONTRACT.
- .
- NAI ALSO OFFERS SEVERAL SUPPORT OPTIONS THROUGH THEIR PRIMESUPPORT
PROGRAM: PRIMESUPPORT KOWLEDGECENTER CONNECT PRIORITY AND
ENTERPRISE. (NOT ALL LEVELS ARE AVAILABLE FOR ALL PRODUCTS.
- .
- PLEASE CALL OUR PARTNERS LICENSING GROUP AT EXT. 65148 OR OUR
TECHNICAL SUPPORT TEAM AT EXT. 24044 FOR MORE INFORMATION).
- .
- PRIMESUPPORT KNOWLEDGECENTER (PSPPT K/C) - THIS ENTRY LEVEL SUPPORT
CONTRACT GIVES THE USER ACCESS TO NAI'S ONLINE KNOWLEDGCENTER
SUPPORT DATABASE.
- IN ADDITION IT OFFERS UPGRADES AND PATCHES FOR THEIR PRODUCTS AND
EMAIL ONLY ACCESS TO A TECHNICIAN. REPLIES ARE SENT WITHIN 1 TO 2
DAYS.
- .
- PRIMESUPPORT CONNECT (PSPPT 12X5) - OFFERS ALL OF THE FEATURES OF
PRIMESUPPORT KNOWLEDGECENTER BUT ADDS PHONE ACCESS TO A LIVE
TECHNICIAN DURING BUSINESS HOURS (8:30 A.M. TO 8:30 P.M. CENTRAL

- TIME MONDAY THROUGH FRIDAY).
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- PRIMESUPPORT PRIORITY (PSPPT 24X7) - OFFERS ALL OF THE FEATURES OF
PRIMESUPPORT KNOWLEDGECENTER BUT UPGRADES THE PHONE SUPPORT TO A
24X7 BASIS.
- .
- PRIMESUPPORT ENTERPRISE (PSPPT ENT) - NAI'S PREMIERE SUPPORT
PROGRAM OFFERS ALL OF THE FEATURES OF THE PREVIOUS SUPPORT LEVELS
BUT ADDS A DEDICATED ENGINEER THAT THE USER WILL HAVE ACCESS TO ON
A 24X7 BASIS.
- .
- THE ENGINEER WILL PROACTIVELY CONTACT THE USER TO MAKE SURE
EVERYTHING IS WORKING PROPERLY AT INTERVALS DETERMINED BY THE USER.