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1Pk Travan Tr4/Ns8/Ns20 Dry Proc Cleaning Cartridge Us#106202
Price: US$39.73
In Stock. Usually ships in 1-2 business days
Platform: Windows
Category: Windows Accessories
By: Tandberg
Manufacturer Part#: 5680
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Manufacturer's Part#: NAPABEAALG
Features:
Ingram Micro offers the complete line of Network Associates Solutions, including the McAfee Security, Sniffer technologies, and Magic Solutions product lines.
In addition, Ingram also carries the complete line of consulting and training offerings from NAI.
Please contact our partners licensing group at ext. 65148 or our Technical Support team at ext. 24044 for more information.
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***All Gov/Ed (IDIG) SKUs require authorization from Network Associates to purchase. Please contact the NAI reseller hotline at 1-888-511-8301 for details on Gov/Ed programs. ***
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*please note: Authorization is required to purchase Sniffer Products.
Please contact us for more information regarding authorization requirements.
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Network associates offers two main licensing modes for most of their products.
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2 year (2:1) subscription - this licensing mode allows the end use the right to use the particular software for a period of two years after which the user can renew the subscription by purchasing the same product again.
The customer also has the option of moving to a perpetual license at this time.
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Perpetual license - this licensing mode allows the user to the right to use the software indefinitely.
The customer does not need to renew the license, but in order to keep the software at the current version customers are required to purchase PrimeSsupport contract.
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NAI also offers several support options through their PrimeSupport Program: PrimeSupport Kowledgecenter, Connect, Priority, and Enterprise. (not all levels are available for all products.
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Please call our partners licensing group at ext. 65148 or our Technical Support team at ext. 24044 for more information).
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Primesupport Knowledgecenter (psppt k/c) - this entry level support contract gives the user access to NAI's online Knowledgcenter Support Database.
In addition it offers upgrades and patches for their products, and email only access to a technician. Replies are sent within 1 to 2 days.
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PrimeSupport connect (psppt 12x5) - offers all of the features of PrimeSupport Knowledgecenter but adds phone access to a live Technician during business hours (8:30 a.m. to 8:30 p.m. central
Time Monday through Friday).
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PrimeSupport Priority (psppt 24x7) - offers all of the features of PrimeSupport Knowledgecenter but upgrades the phone support to a 24x7 basis.
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PrimeSupport Enterprise (psppt ent) - NAI's Premiere Support Program offers all of the features of the previous support levels but adds a dedicated engineer that the user will have access to on a 24x7 Basis.
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The engineer will proactively contact the user to make sure everything is working properly at intervals determined by the user.

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