KEY SELLING BULLETS
- INGRAM MICRO OFFERS THE COMPLETE LINE OF NETWORK ASSOCIATES
SOLUTIONS INCLUDING THE MCAFEE SECURITY SNIFFER TECHNOLOGIES AND
MAGIC SOLUTIONS PRODUCT LINES. IN ADDITION INGRAM ALSO CARRIES
THE COMPLETE LINE OF CONSULTING AND TRAINING OFFERINGS FROM NAI.
- PLEASE CONTACT OUR PARTNERS LICENSING GROUP AT EXT. 65148 OR OUR
TECHNICAL SUPPORT TEAM AT EXT. 24044 FOR MORE INFORMATION.
- .
- PLEASE NOTE: ALL GSA AND IDIQ (GOVERNMENT AND EDUCATION) PROGRAMS
REQUIRE AUTHORIZATION TO PURCHASE. PLEASE CONTACT THE NAI RESELLER
HOTLINE AT 1-888-511-8301 FOR MORE INFORMATION AND AUTHORIZATION
REQUIREMENTS.
- .
- NETWORK ASSOCIATES OFFERS TWO MAIN LICENSING MODES FOR MOST OF
THEIR PRODUCTS.
- 2 YEAR (2:1) SUBSCRIPTION - THIS LICENSING MODE ALLOWS THE END USER
THE RIGHT TO USE THE PARTICULAR SOFTWARE FOR A PERIOD OF TWO YEARS
AFTER WHICH THE USER CAN RENEW THE SUBSCRIPTION BY PURCHASING THE
SAME PRODUCT AGAIN.
- THE CUSTOMER ALSO HAS THE OPTION OF MOVING TO A PERPETUAL LICENSE
AT THIS TIME.
- .
- PERPETUAL LICENSE - THIS LICENSING MODE ALLOWS THE USER TO THE
RIGHT TO USE THE SOFTWARE INDEFINITELY. THE CUSTOMER DOES NOT NEED
TO RENEW THE LICENSE BUT IN ORDER TO KEEP THE SOFTWARE AT THE
CURRENT VERSION CUSTOMERS ARE REQUIRED TO PURCHASE PRIMESUPPORT
CONTRACT.
- .
- NAI ALSO OFFERS SEVERAL SUPPORT OPTIONS THROUGH THEIR PRIMESUPPORT
PROGRAM: PRIMESUPPORT SERVICEPORTAL CONNECT PRIORITY AND
ENTERPRISE. (NOT ALL LEVELS ARE AVAILABLE FOR ALL PRODUCTS.
- PLEASE CALL OUR PARTNERS LICENSING GROUP AT EXT. 65148 OR OUR
TECHNICAL SUPPORT TEAM AT EXT. 24044 FOR MORE INFORMATION).
- .
- PRIMESUPPORT SERVICEPORTAL (FORMERLY KNOWLEDGECENTER) (PSPPT K/C) -
THIS ENTRY LEVEL SUPPORT CONTRACT GIVES THE USER ACCESS TO NAI'S
SUPPORT DATABASE. IN ADDITION IT OFFERS UPGRADES AND PATCHES FOR
THEIR PRODUCTS AND EMAIL ONLY ACCESS TO A TECHNICIAN. REPLIES ARE
SENT WITHIN 1 TO 2 DAYS.
- .
- PRIMESUPPORT CONNECT (PSPPT 12X5) - OFFERS ALL OF THE FEATURES OF
PRIMESUPPORT SERVICEPORTAL BUT ADDS PHONE ACCESS TO A LIVE
TECHNICIAN DURING BUSINESS HOURS (8:30 A.M. TO 8:30 P.M. CENTRAL
TIME MONDAY THROUGH FRIDAY).
- .
- PRIMESUPPORT PRIORITY (PSPPT 24X7) - OFFERS ALL OF THE FEATURES OF
PRIMESUPPORT SERVICEPORTAL BUT UPGRADES THE PHONE SUPPORT TO A 24X7
BASIS.
- .
- PRIMESUPPORT ENTERPRISE (PSPPT ENT) - NAI'S PREMIERE SUPPORT
PROGRAM.
- OFFERS ALL OF THE FEATURES OF THE PREVIOUS SUPPORT LEVELS BUT ADDS
A DEDICATED ENGINEER THAT THE USER WILL HAVE ACCESS TO ON A 24X7
BASIS.
- THE ENGINEER WILL PROACTIVELY CONTACT THE USER TO MAKE SURE
EVERYTHING IS WORKING PROPERLY AT INTERVALS DETERMINED BY THE USER.


PRODUCT DIMENSIONS AND WARRANTY INFORMATION


WARRANTY
- STANDARD WARRANTY: 2 YEARS